Terms and Conditions

General

All prices quoted are in British Pound Sterling, and times ie for promos are in British GMT

All delivery prices (if applicable) are PER ORDER! So however much you order - the delivery price will remain the same

Delivery

We aim to ship most orders within 1-2 working days but this might be slightly longer during busy times.

Delivery, once shipped, is usually 3-5 working days, but it might be longer in exceptional circumstances or for items on pre-order.

Please allow up to seven working days for your order to arrive before contacting us.

A signature is not always required upon delivery, if no one is available to take delivery of the item, Royal Mail or another courier will leave the item in a safe place or they will take it back to the local delivery office for you to collect. You will receive an email confirming dispatch of an item within 24 hours of us sending your item.

Payment Methods

We process all payments via credit/debit card or PayPal.

Delivery

Delivery of your order shall be made by Royal Mail or other courier to the delivery address given at checkout. It is important that this address is accurate. Please allow up to 7 working days for delivery in the UK, (international deliveries will take longer). If we fail to deliver the goods (or any part of) for any reason other than any cause beyond our reasonable control or your fault, please contact us to rectify. We can not be held responsible for taxes or charges incurred through delivery to your country, if overseas. These must be paayable by the buyer if applicable.

Returns

We do not accept returns or exchanges unless the item you purchased is defective. If you receive a defective item, please contact us at info@cherrypickedflowers.co.uk with details of the product and the defect. You can send the item you consider defective to:

Cherry Picked Flowers, The Blue Egg, Braintree Road, Essex, CM7 4PY

Upon receipt of the returned product, we will fully examine it and notify you via e-mail, within a reasonable period of time, whether you are entitled to a refund or a replacement as a result of the defect. If you are entitled to a replacement or refund, we will replace the product or refund the purchase price, using the original method of payment.

We reserve the right to cancel any order within 7 days of the order being made and will, in such cases, offer a full refund where appropriate, especially in the case of items being out of stock or prices/content being incorrect on this website.

Accuracy of Content

Cherry Picked Retro makes every effort to give a fair representation of the products that we sell, however, slight variations may sometimes occur. All measurements quoted are approximate and the reproduction of colours is as accurate as digital media, photographic and publishing processes allow.

Safety Regulations

Our products all comply with appropriate safety and consumer regulations. We will contact you immediately if a product is recalled by the manufacturer for any reason.

Inspection

You should always inspect the goods upon receipt and check that everything specified is included. You will be deemed to have accepted the order unless you notify Cherry Picked Retro of a problem within 14 days of receipt.

Website

Cherry Picked Retro has taken all reasonable care in the preparation of the contents on this web site, but makes no representation or warranty, expressed or implied, as to the accuracy, completeness or currency of the information contained in any of the materials on this website.

Cherry Picked Retro’s liability to the buyer shall at no time exceed the price of the goods supplied. We shall be under no liability for any direct or indirect loss and/or expense suffered by the buyer or liability to third parties incurred by the buyer which may arise from the use of this Website.

Cherry Picked Retro shall be under no liability whatsoever for any loss or damage whether direct or indirect resulting from the supply of goods. We shall be under no liability whatsoever for the quality and purpose of goods supplied to the buyer or to a third party.

Trading Name

This Website is owned and operated by Cherrypickedretro.co.uk

Cancellations

If you wish to cancel an order please contact us by email or phone as soon as possible. We cannot be held responsible for orders that have already been dispatched. We will confirm by email if cancellation has been accepted prior to dispatch and arrange a refund within 10 working days.

We reserve the right to cancel any order within 7 days of the order being made and will, in such cases, offer a full refund where appropriate, especially in the case of items being out of stock or prices/content being incorrect on this website.

Privacy & Security

Cherry Picked Retro treats your personal information with the strictest of confidence and will not share it with any third parties. Personal bank account details are directed through our Paypal or credit/debit card system and are not disclosed to Cherry Picked Retro during this process.

 

 

BY PLACING AN ORDER ON OUR WEBSITE YOU ARE ACCEPTING OUR TERMS AND CONDITIONS